Terms of Service

1. Acceptance of These Terms

By downloading, accessing, or using Snuggle (the "App") or snugglebaby.app (the "Website"), you agree to be bound by these Terms of Service ("Terms") and by our Privacy Policy, which is incorporated here by reference. Together they form the agreement between you and Must Have Apps SIA ("Snuggle," "we," "us," or "our").

2. Eligibility

Snuggle is intended for use by an adult parent or caregiver. You must be at least the age of majority in your place of residence, and able to form a binding contract, to create an account. Snuggle is not designed for use by children, and a child may not create an account.

3. Your Account

You can create an account with an email and password, or with Sign in with Apple or Google. You are responsible for keeping your login credentials secure and for all activity under your account. Please give us accurate information and let us know promptly if you believe your account has been compromised. One account is for one person; don't share your credentials.

4. License to Use Snuggle

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use the App for your own personal, non-commercial family use. All rights not expressly granted are reserved.

5. Acceptable Use

You agree not to:

• Use the App for any unlawful or unauthorized purpose;
• Reverse-engineer, decompile, or disassemble the App except where the law permits;
• Attempt to gain unauthorized access to the App, our servers, or another user's account or data;
• Interfere with, disrupt, or place undue load on the service, or circumvent our rate limits and security;
• Scrape, resell, or commercially exploit the App or its content without our written consent.

6. Your Content & Data

The baby profiles and care logs you create are yours. You grant us the limited license needed to host, store, sync, back up, and process that content solely to provide the service to you and to the caregivers you invite. How we handle your data is described in our Privacy Policy. You can export your data as CSV from within the App, and you can delete your data or your entire account at any time.

7. Households & Shared Access

Snuggle lets you share a baby's records with co-parents, family, or caregivers through a household you create or join. You are responsible for who you invite and the access you grant them. When you share a baby, the people you add can view and add that baby's logs according to their role (admin, member, or read-only viewer). You can change roles, remove members, or leave a household at any time. If you delete your account, shared babies may transfer to another caregiver so a household doesn't lose its history — see the Privacy Policy for details.

8. Subscriptions & Billing (Snuggle Pro)

8.1 Free tier and Snuggle Pro

Snuggle's core tracking — sleep, feeds, diapers, growth, the smart schedule, and caregiver sharing — is free, and exporting your data as a CSV file is always free. Snuggle Pro is an optional subscription that unlocks advanced features such as detailed analytics, a PDF pediatrician report, and additional insights. Snuggle Pro is shared across your household: when one caregiver subscribes, Pro is unlocked for every caregiver linked in that household.

8.2 Billing

Snuggle Pro does not include a free trial or introductory offer. When you purchase a plan — monthly, yearly, or lifetime — payment is charged to your Apple App Store or Google Play account immediately upon confirmation of purchase, at the price shown at checkout.

8.3 Auto-renewal

Subscriptions are billed through your Apple App Store or Google Play account and automatically renew at the then-current price unless you cancel at least 24 hours before the end of the current period. Manage or cancel your subscription anytime in your device's store subscription settings — cancellation takes effect at the end of the current billing period, and the free tier remains fully usable afterward.

8.4 Payments & refunds

All payments are handled by Apple or Google, not by us. Refunds are governed by the App Store or Google Play policies and by applicable law; please request them through the store you purchased from.

9. Health — Not a Medical Device

Snuggle is not a substitute for professional medical advice. Every baby is unique — trust your own judgment and your pediatrician. If your baby shows signs of distress, illness, or unusual behavior, contact your pediatrician or seek medical care immediately.

10. Intellectual Property

The App and Website — including their software, design, text, graphics, and trademarks — are owned by us or our licensors and are protected by intellectual-property laws. Except for the license in section 4, these Terms grant you no right in our intellectual property.

11. Disclaimer of Warranties

The App and Website are provided on an "as is" and "as available" basis. We strive for a reliable experience but do not warrant that the service will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Must Have Apps SIA shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of data or goodwill, arising from your use of or inability to use the App — even if we have been advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Must Have Apps SIA and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the App or your breach of these Terms.

14. Termination

You may stop using Snuggle and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms or use the App in a way that harms the service or other users. Sections that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

15. Changes to These Terms

We may update these Terms from time to time. When we make a material change, we'll update the "Last updated" date above and, where appropriate, notify you in the App. Your continued use of Snuggle after an update means you accept the revised Terms.

16. Governing Law

These Terms are governed by the laws of Latvia, where Must Have Apps SIA is established, without regard to its conflict-of-law rules, and subject to any mandatory consumer-protection rights you have in your country of residence. Any dispute arising out of or relating to these Terms that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Latvia.

17. Contact

Questions about these Terms? Email us at must.have.apps.sia@gmail.com, or write to Must Have Apps SIA, Valguma iela 18 - 16, Rīga, LV-1048, Latvia.